HIPAA audit at hospital riles health care IT

HIPAA audit at hospital riles health care IT
HIPAA audit at hospital riles health care IT 

By Jaikumar Vijayan
June 15, 2007 

An audit of Atlanta's Piedmont Hospital that was initiated by the U.S. 
Department of Health and Human Services in March is raising concerns in 
the health care industry about the prospect of more enforcement actions 
related to the data security requirements of the federal HIPAA 

The audit was the first of its kind since the Health Insurance 
Portability and Accountability Act's security rules went into effect in 
April 2005, joining data privacy mandates that were already in place. 
The security rules require organizations that handle electronic health 
data to implement measures for controlling access to confidential 
medical information and protecting it against compromise and misuse.

Neither Piedmont nor the HHS has confirmed that the audit was launched, 
and few details about it have been disclosed publicly. But an HHS 
document obtained by Computerworld shows that Piedmont officials were 
presented with a list of 42 items that the agency wanted information on.

Among them were the hospital's policies and procedures on 24 
security-related issues, including physical and logical access to 
systems and data, Internet usage, violations of security rules by 
employees, and logging and recording of system activities. The document 
also requested items such as IT and data security organizational charts 
and lists of the hospital's systems, software and employees, including 
new hires and terminated workers.

The mere fact that an audit of HIPAA security compliance was conducted 
for the first time has many in the health care industry preparing for 
more enforcement actions, according to Barry Runyon, an analyst at 
Gartner Inc. "I don't think Piedmont was an anomaly," he said. "My sense 
is that there is going to be more feet on the street from HHS going on 
unannounced audits."

Randy Yates, director of security at Memorial Hermann Healthcare System 
in Houston, said the Piedmont audit contributed in a big way to the 
approval of a $1.3 million budget item for data encryption during the 
health care provider's next fiscal year.

"Everybody is aware of the Piedmont audit notification," Yates said. He 
added that after hearing about it, "we did our own gap analysis and 
found out where we are at highest risk for noncompliance, and we have 
since taken steps to shore up [those areas]."

As part of its efforts to bolster security, Memorial Hermann is also 
rolling out access management tools developed by Courion Corp. in 
Framingham, Mass. Yates said the software is expected to help the health 
care system automate policies for controlling access to protected 
medical information by its 19,000 employees.

Also driving the increased focus on HIPAA compliance at Memorial Hermann 
is a directive issued last December by the federal Centers for Medicare 
& Medicaid Services (CMS), Yates said. The directive ordered entities 
that handle patient health information to implement stronger 
authentication mechanisms for controlling access to the data.

Yates expressed confidence about the measures taken by Memorial Hermann 
to comply with the HIPAA requirements. But he added that the lack of 
detailed public information about what the HHS was looking for at 
Piedmont "is a little bit disconcerting."

The fact that the audit appears to have been conducted by the Office of 
the Inspector General (OIG) at the HHS is puzzling, said Lisa Gallagher, 
director of privacy and security at the Healthcare Information and 
Management Systems Society in Chicago. She said most people in the 
health care industry had assumed that any security-related enforcement 
actions would be taken by the CMS, which administers the HIPAA security 

"Nobody really knows why the OIG did it or what's going to be their 
criteria for selecting the next one," Gallagher said. "There's a lot of 
buzz in the industry." In addition, she voiced concerns about the 
checklist approach that the OIG auditors seem to have taken with their 
request for information from Piedmont.

Officials at Piedmont didn't respond to a request for comment about the 
audit. An HHS spokesman said only that as a matter of general policy, 
the agency doesn't comment about ongoing audits.

Chris Apgar, president of Apgar & Associates LLC, a Portland, Ore.-based 
consulting firm, said he thinks the HHS decided to conduct the audit at 
least partly because it was getting political and media pressure to 
enforce the HIPAA rules. Apgar expects to see more audits going forward. 
But he said they're unlikely to occur very frequently, because the HHS 
simply doesn't have the required staffing resources.

Despite the industry buzz cited by Gallagher, Apgar said he's skeptical 
that the audit at Piedmont will spur many health care organizations to 
step up their efforts to comply with the security mandates.

"Until at least several audits have been completed, and the industry 
sees action taken to enforce the HIPAA security rules, I think serious 
attention to compliance will not be a major focus," he said.

However, it isn't just enforcement by the HHS that health care providers 
and other organizations handling medical data need to be concerned 
about, said Peter MacKoul, president of HIPAA Solutions, a Sugar Land, 
Texas-based firm that offers tools and services to help companies comply 
with the law.

MacKoul said that increasingly, law enforcement authorities and courts 
are using and interpreting HIPAA in ways that could have broad 
implications for organizations handling health care data.

For instance, the North Carolina Court of Appeals last year overturned 
the decision of a trial court to dismiss a HIPAA-related complaint 
brought by an individual against a psychiatrist's office. The verdict 
basically allowed the plaintiff to use HIPAA as "a standard of care" to 
bring an individual action against an organization, MacKoul said.

In addition, he noted that HIPAA initially applied only to electronic 
medical records. But, MacKoul said, courts have extended the law to 
cover paper records as well -- a fact that some health care providers 
may not be aware of.

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