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VMware CEO apologizes for faulty patch




VMware CEO apologizes for faulty patch
VMware CEO apologizes for faulty patch



http://www.gcn.com/online/vol1_no1/46870-1.html 

By Kurt Mackie
Special to GCN
GCN.com
08/12/08

Originally posted Aug. 12 at 4:24 p.m. and updated Aug. 13 at 2:25 p.m.

Aug. 12 was a blow-out day for some users of VMware's ESX 3.5 and ESXi 
3.5 virtualization products, especially if they had applied the latest 
product updates called "Update 2."

The company issued an initial knowledge base article (KB 1006716) 
yesterday about the problem, which causes licenses to expire on the 
patched machines, along with other associated difficulties. VMware plans 
to provide additional information on the matter by revising its KB 
1006716 bulletin in the future, according to the company's VMTN blog.

VMware's CEO, Paul Maritz, released a letter yesterday, apologizing to 
customers and explaining the problem.

"When the time clock in a server running ESX 3.5 or ESXi 3.5 Update 2 
hits 12:00AM on August 12th, 2008, the released code causes the product 
license to expire," Maritz wrote. "The problem has also occurred with a 
recent patch to ESX 3.5 or ESXi 3.5 Update 2."

Users of those products that applied Update 2 will see a number of 
problems with their virtual machines, including power off/on problems, 
machines stuck in suspend mode and an inability to migrate using 
VMotion.

[...]


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