By Thomas Claburn
March 12, 2010
Cybersecurity is a serious issue for any online business, but for online
gaming companies it's doubly so.
Beyond issues of data protection, which are similar for any company that
handles customer data, Internet gaming companies can be damaged by cyber
attacks in a broader variety of ways than other companies.
Online retailers for example may suffer financially when they get hacked
or hit with a denial of service attack, but damage to physical assets is
likely to be insulated from online threats.
For operators of online games, however, hackers threaten not only
revenue and user trust, but user experience and the intellectual
property -- game source code -- upon which the business is built.
The ongoing exploitation of game bugs for fraud and cheating can be
compared to altering Amazon.com so that links don't work, pages don't
load, and recommendations don't fit users -- the result is a poor user
experience that can drive customers away and limit both immediate and
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