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IT Security Unleashes Employee Complaints




IT Security Unleashes Employee Complaints
IT Security Unleashes Employee Complaints



http://www.informationweek.com/news/security/client/showArticle.jhtml?articleID=227101732 

By Mathew J. Schwartz
InformationWeek
August 30, 2010 

For 12% of CIOs, hearing complaints from employees over IT security 
measures -- specifically, limits on their access to certain types of 
websites or networks while using the office network -- is a common 
occurrence. Meanwhile, 29% of CIOs say such gripes are at least 
"somewhat common."

The numbers come from a survey of more than CIOs, selected randomly from 
companies in the United States with 100 or more employees, conducted by 
staffing firm Robert Half Technology.

"There will always be employees who feel IT security policies are too 
restrictive," said John Reed, executive director of Robert Half 
Technology, in a statement. "But in most situations, robust information 
security measures are necessary to protect sensitive data and an 
organization's network integrity from increasingly sophisticated 
threats."

On the other hand, said Reed, if too many people are complaining, then 
maybe it's time to reevaluate whether an organization's security 
policies have come down on the wrong side of the 
security-versus-productivity equation.

[...]


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