Archive-name: online-providers/aol-sucks-faq/part1
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*** FAQ (Part I - Censorship ) ***
How can I leave AOL?
Delphi has full internet access. Netcom has a new graphical user
interface, and commercial GUI's also work on any UNIX account.
For a list of internet access provider's sorted by area code, send
an e-mail message with the subject "send pdial" to
kaminski@netcom.com, or to archive-server@cs.widener.edu with the
subject "send nixpub long". There's also a Usenet group called
alt.internet.access.wanted to help you leave AOL.
Did AOL really change the names of the newsgroups?
Yes. alt.aol-sucks appears on AOL as "Flames and complaints about
AOL."
Well, this is because AOL didn't like the word "sucks", right?
Nope. This is because they didn't like the content of the name.
AOL didn't touch the names of five other newsgroups with "sucks"
in their name. A newsgroup with the name alt.aol.rejects also had
the AOL in its name concealed--it was changed to "Why We Don't Play
by the Rules" for a while. Ironically, that newsgroup was created
to try to circumvent AOL interference.
Are you saying that AOL censors?
Yes. Messages are frequently pulled from AOL public posting areas.
Your service can be revoked if you say certain words in public chat
rooms. Anyone seeing you use such a word can page an AOL Guide,
who will appear in the room to monitor it's content within 5
minutes. (This has been used by ultra-conservatives that taunt gay
users into using profanity, then summon a guide to get their access
revoked.)
AOL's terms of service also specifically prohibit certain topics
which cannot be discussed; for instance, it's forbidden to advocate
the use of drugs. Restrictions on "discussing with the intention
to commit illegal activities" are applied to chat rooms about
"Hackers".
Okay, but people don't just go in and arbitrarily shut down things on
a whim.
The New York Times ran a story about AOL shutting down any public
chat room with "Riot Grrl" in its name. (Riot Grrls are young
punk feminists.) They didn't like the content.
At the time, the reason given was "riot" implied violence. But
compare that to the story of the Michigan man charged with
electronic stalking: after calling a woman and leaving a message
on her answering machine saying "I stalked you for the first time
today", she called the police, who told him not to contact the
woman again. *That night* he sent e-mail to her AOL account using
his AOL account, and when she reminded him that the police had
asked him *not* to contact her, he sent her threatening e-mail...
Criminal charges were filed. But AOL never touched his account.
He sent me e-mail from AOL the day his story appeared in the New
York Times. You can still download his GIF from the AOL gallery,
or read his AOL profile--including his quote, "Sometimes you just
gotta go for it".
Come on, that's just your opinion. If AOL is censoring, how come the
New York Times hasn't run a front-page story about it?
They have.
Peter H. Lewis
New York Times Wednesday, June 29, 1994
Censors Become a Force on Cyberspace Frontier
Freedom of expression has always been the rule in the fast-growing
global web of public and private computer networks known as
cyberspace. But even as thousands of Americans each week join the
several million who use computer networks to share ideas and
"chat" with others, the companies that control the networks, and
sometimes individual users, are beginning to play the role of
censor.
Earlier this month, the America Online network shut several
feminist discussion forums....
[copyright New York Times]
The American Library Association felt so strongly about the issue,
they reprinted the article in their newsletter, "Intellectual
Freedom".
Andrew Kantor reported in Internet World that AOL even edits the
results of their Gopher searches.
Why don't the AOL user's complain?
A Usenet posting listed the headings of dozens of complaints
AOL-ers posted in the complaint area devoted just to complaints
about AOL's internet access. Among the headings were "Suggestion
box broken." Also included were:
>Newsgroup suggestion box
>Does the suggestion box ever work?
>Please respond to this!
>Is anybody listening?
>I wonder if anyone reads these?
AOL's philosophy borders on net-abuse. They went online with a
Usenet software containing a bug that re-posted every message
seven times, and even without that, the worldwide cost of
transmitting AOL messages just to the alt.binaries.pictures.*
groups over one year has been calculated to be 700 million
dollars. { 1790.69 kilobytes per two weeks x 26 x .264 ("cost
per byte for each site") x 58402 (number of sites) =
$717,836,278.34 }
Allowing their one million users access to FTP sites without
consideration of the load was similar; straining resources shared
for other work often forces sites to close. Several sites have
blocked AOL access because of this. And because of net-
citizenship issues: AOL users can *take* files from FTP sites,
but they can't leave any, and while AOL charges for access to
resources made available to them freely, they prohibit access to
any of their own.
This gets into an ideological war. Technology now allows people
to freely exchange information at an amazing rate. AOL attaches a
meter to that process. In addition, aggressively pursuing new
users, AOL exploits the lack of awareness of existing
technological capabilities, and establishes a model that follows
the traditional role of pre-packaged entertainment designed for a
mass audience. New users are taught to expect commercial content,
pay-as-you-go access, and regulatory oversight determining what's
appropriate. Last October there were rumors that AOL even wanted
to acquire their own backbone to exploit changes in internet
backbone status. This has come to pass. The internet community
is left to hope that as the internet and information technology
evolve, the greater good will prevail.
[End Part I]
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