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DRAFT DRAFT DRAFT DRAFT DRAFT NENA Recommendation for the implementation of Enhanced MF Signaling, E9-1-1 Tandem to PSAP NENA Technical Reference NENA 03-00X Draft 4, March 12, 1997 Recommendation for Enhanced MF Signaling, E9-1-1 Tandem to E9-1-1 PSAP Prepared by: National Emergency Number Association (NENA) Network Technical Committee Published by: NENA Printed in U.S.A. NENA TECHNICAL REFERENCE NOTICE This Technical Reference is published by the National Emergency Number Association (NENA) as a guide and recommendation for designers and manufacturers of Enhanced 9-1-1 selective routing tandems and customer premise systems. It is not intended to provide complete design specifications or parameters, nor to assure the quality of performance of such equipment. NENA reserves the right to revise this Technical Reference for any reason, including but not limited to, conformity with criteria or standards promulgated by various agencies, utilization of advances in the state of the technical arts or to reflect changes in the design of equipment for services described therein. It is possible that certain advances in technology will precede these revisions. Therefore, this Technical Reference should not be the only source of information used to purchase selective routing tandems, customer premises equipment and/or Feature Group D protocol functionality for either. NENA members are urged to contact their local telephone company representative to ensure compatibility with the Telco network. The techniques and equipment characteristics disclosed herein may be covered by patents held by individuals or corporations. No license, expressed or implied, is hereby granted. This document is no to be construed as a suggestion to any manufacturer to modify its products, nor does this document represent any commitment by NENA or any affiliate thereof to purchase any product whether or not it provides the described characteristics. This document has been prepared solely for the voluntary use of E9-1-1 service providers, E9-1-1 equipment vendors, and participating telephone companies. It recommends the use of a specific technology for specific purposes. This document does not automatically exclude the use of any other technologies to provide similar or equivalent services. By using this document, the user agrees that NENA will have no liability for any consequential, incidental, special, or punitive damages that may result. This document has been developed by the NENA Network Technical Committee. The NENA executive board has recommended this document for industry acceptance. Recommendations for change to this document may be submitted to: National Emergency Number Association Attention: Executive Director 11 South 6th Street Coshocton, Ohio 43812 1. INTRODUCTION 1.1 General This NENA Technical Reference defines the use of Feature Group D signaling protocol between the E9-1-1 selective routing tandem and E9-1-1 customer premise equipment (CPE). 1.2 Purpose and Scope of Document This Technical Reference is a guide for designers and manufacturers of selective routing tandems and PSAP CPE. It may also be of value to purchasers, maintainers and users of such equipment. This document describes the use of Feature Group D (FGD) protocol in place of the protocol described in Bellcore Technical Reference TR-TSY-000350. It does not recommend any changes to , or the replacement of, in-place multi- frequency (MF) signaling used between the E9-1-1 selective routing tandem and the E9-1-1 PSAP CPE. Nor does this document recommend any other modifications to selective routing tandems or CPE, beyond those necessary to implement the Feature Group D protocol. The purpose of utilizing Feature Group D is to facilitate the delivery of one or two ten-digit ANI transmissions to the PSAP. The protocol supports both. The existing protocol, as described in Bellcore TR-TSY-000350, limits the PSAP to receiving 9-1-1 calls from callers in up to four area codes only. The implementation of FGD removes that limitation by delivering all ten digits of the caller’s telephone number. FGD also provides for the delivery of two ten-digit numbers to the PSAP. This capability (delivery of two ten digit numbers) is required to implement Phase 1 of FCC Report and Order 96-264(?), the delivery of a wireless 9-1-1 callers ten digit callback number plus a ten digit number that identifies the cell/sector through which the call originated. 1.3 Organization of Document The document is organized into four major sections: Section 1 - Introduction Section 2 - Call Progress Signals Section 3 - Trunk Maintenance Test Calls Section 4 - Database Query Protocol Section 5 - References 1.4 Reason for Reissue NENA reserves the right to modify the Technical Reference. Whenever it is reissued, the reason(s) will be provided in this paragraph. 2.0 CALL PROGRESS SIGNALS 2.1 E9-1-1 PSAP to Tandem with 10/20 Digit ANI via Feature Group D Signaling MF outpulsing is required to send ANI to the E9-1-1 PSAP. An idle 9-1-1 trunk to the PSAP is seized and an attempt is made to seize and connect an idle MF transmitter to the outgoing 9-1-1 trunk. When an MF transmitter is available, it is seized and connected to an E9-1-1 outgoing trunk to the PSAP. Standard, start-dial timing is done for receipt of the ANI start signal (approximately 250 +50 ms wink signal) from the PSAP CPE. There are several failure modes that can occur after the E9-1-1 tandem seizes a dedicated E9-1-1 outgoing trunk and connects an MF transmitter. The normal sequence of events that occurs after a 9-1-1 trunk seizure is described below. Failure modes are discussed as they are applicable to a particular sequence. (Sections 1-3 following are reprinted verbatim from NENA Technical Reference NENA-04-001, Generic Standards for E9-1-1 PSAP Equipment, dated June 20, 1996. Sections 4 and 5 have been taken from NENA-04-001 but modified to address the differences and requirements of the FGD type protocol.) 1. The E9-1-1 tandem office sends an off-hook signal to the PSAP indicating 9-1-1 trunk seizure. 2. The E9-1-1 tandem office waits 4 to 20 seconds for receipt of the ANI start pulsing wink from the PSAP. The normal call sequence continues if the PSAP returns the outpulsing wink signal. If the start pulsing wink signal is not received within 4 to 20 seconds, the E9-1-1 tandem office puts the trunk on the trunk maintenance list and makes one retry on a different E9-1-1 trunk to the PSAP. In this case, the trunk hunting and the connection phase begin again. 3. When the PSAP recognizes the E9-1-1 trunk seizure, it shall return an ANI start pulsing wink signal (250+50 ms Line Reversal) to the E9-1-1 tandem within 4 seconds. After sending the start pulsing wink signal, if the MF pulses are not received within 4 seconds, or garbled pulses are received, the PSAP completes the call as if an ANI failure has occurred. That is, the CPE shall immediately signal the attendant(s) and return audible ringing to the calling station via the E9-1-1 network. In this case, when the attendant answers, all zeros are displayed on the ANI display. Otherwise, receipt of the start pulsing wink signal typically causes the E9-1-1 tandem office to start MF outpulsing. 4. The MF outpulsing consists of a stream of MF tone pulses, 53 ms to 65 ms duration, separated by silent intervals of 55 ms to 65 ms. The ANI II and DN digits are preceded by a KP digit of 115 ms to 125 ms duration and followed by an STP digit of 55 to 65 ms duration when a single, ten digit ANI is transmitted, or an ST digit of 55 to 65 ms duration when two ten digit numbers are transmitted. (The KP, ST and STP digits are within the family of MF signals.) For transmission of a single, ten digit ANI, the E9-1-1 tandem begins MF outpulsing the ANI information to the PSAP in the form KP II NPA NXX YYYY STP. For transmission of two, ten digit numbers, MF outpulsing begins in the form KP II NPA NXX YYYY (calling party’s number) ST KP NPA NXX YYYY (dialed number or pseudo ANI) ST. The "II" represents encoded information indicating whether the calling line display device (ANI display) should remain steady or flash, or if the call is a test call. II digits will be used as follows: II Digit Meaning 40 Steady ANI display 44 Flashing ANI display 48 Test call If a valid ANI is not available at the E9-1-1 tandem office, a fictitious NPA-NXX-YYYY ANI is sent to the PSAP as either 000-911-0000 or 000-911-0TTT. The digits TTT indicate the E9-1-1 tandem switch Central Office number (also known as ESCO code) associated with the originating office. 000-911-0TTT may be sent due to ANI failures, multi-party or QZ billing lines, and possibly a 9-1-1 call received via a message trunk. 000-911-0000 is sent when an anonymous call is made to a PSAP. An anonymous call is a 7 or 10-digit call (non 9-1-1) to the DN of the PSAP (where applicable). Note: If an ANI failure occurs between the E9-1-1 tandem office and the PSAP, the digits that may be displayed are 000-000-0000. 5. Upon receipt of the complete ANI information, the PSAP shall signal the attendant(s) and return audible ringing to the calling party. When the call is answered, the PSAP shall disconnect audible ringing, connect the call to the answering attendant, display the calling party’s number on the ANI display, and return an off-hook signal to the E9-1-1 tandem office, indicating that the call has been answered. If a single, ten digit ANI has been delivered with the call, the E9-1-1 PSAP CPE will display the number on the ANI display and use that number to query the ALI database. In Phase 1 wireless implementations, when two, ten digit numbers have been delivered, the PSAP CPE will display the calling party's number on the ANI display, but use the pseudo ANI to query the ALI database. In Phase 2 wireless implementations, the calling party’s number may be used to query the ALI database, depending upon the configuration of the location determination technology (LDT) interface. In this instance, the pseudo ANI would only be used to query the ALI database in the event the calling party's number was garbled or not received. Calls originated from non-service-initialized wireless telephones will not have a calling party number to display. It is also conceivable that multiple calls from non-service-initialized wireless telephones could be received at the PSAP simultaneously. In this event, a "pseudo CPN" may be assigned by the MSC (possibly as a temporary local directory number, or TLDN). This pseudo CPN will be used to tie the x and y coordinates computed by the LDT system to the voice call, but may not be usable as a callback number. 6. After the answer is detected, the E9-1-1 tandem office supervises the call for disconnect and a PSAP transfer request. 3.0 Trunk Maintenance Test Calls For a PSAP equipped with CPE for ANI display, test calls can be made from the E9-1-1 tandem office using encoded ANI. The PSAP CPE should decode the special ANI as a test call and connect the trunk under test to a test termination facility in the PSAP CPE. Specifically, when KP 48 STP is outpulsed to the PSAP, the E9-1-1 trunk under test should be connected to a permanent busy circuit without answer supervision (no battery reversal) in the PSAP CPE. This allows the E9-1-1 tandem office to verify the integrity of the circuit using the trunk diagnostic program. The test call sequence is listed in the following three steps: 1. After seizing the selected idle trunk and receiving the wink start signal prior to time-out, the E9-1-1 tandem office outpulses KP 48 STP to the PSAP. 2. The PSAP should interpret the digits 4 and 8 as a maintenance test call and connect the incoming E9-1-1 trunk to a permanent busy tone (continuous 60-ipm, tone) without answer supervision (normal battery polarity). The tone should be returned to the E9-1-1 tandem office within 20 seconds after receipt of the wink start pulse, otherwise, the E9-1-1 tandem office would consider the trunk test a failure. 3. Approximately 5 seconds after receiving the 60-ipm tone, the E9-1-1 tandem office disconnects and idles the trunk under test. It is not necessary for the PSAP to do any timing for a maintenance call, but merely react to the seizure and dis- connect from the E9-1-1 tandem office. 4. DATABASE QUERY PROTOCOL 4.1 Change to Query Protocol The change to the ANI delivery protocol will necessitate a corresponding change in the ALI database query protocol. In short, the NPD digit will be replaced by the three digit NPA. No other modifications are en- visioned at this time. The resulting protocol will be as follows: Query: Old protocol: NPD-NXX-YYYY-POS-TRNK-CHECK-CARRIAGE RETURN New Protocol: NPA-NXX-YYYY-POS-TRNK-CHECK-CARRIAGE RETURN No modifications are required for ACK’s, NAK’s, heartbeats or ALI text messages sent from the ALI/DMS to the PSAP. Section 5. TECHNICAL REFERENCES 5.1 Technical References Document Number | Description |Issue Date TR-TSY-000350 Bellcore. E9-1-1 Public Safety Answering Point: Issue 1, 1987 Interface Between a 1/1AESS Switch and Customer Premise Equipment NENA-04-001 NENA. Generic Standards for E9-1-1 PSAP Issue 1, 1996 N/A E9-1-1 ALI Multiplexer System 1988 (ALI/DMS) PSAP -Node Interface Specification (AT&T)