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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01114023
Version: 1

HPSBMA02244 SSRT061260 rev.1 - HP OpenView Business Process Insight and Related Products Running Shared Trace Service, Remote Arbitrary Code Execution

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2007-08-07
Last Updated: 2007-08-07

Potential Security Impact: Remote arbitrary code execution 

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with the HP OpenView Business Process Insight family of products running Shared Trace Service on Windows. The vulnerability could be remotely exploited to execute arbitrary code. The HP OpenView Business Process Insight family of products includes HP OpenView Business Process Insight (OVBPI) ,HP Business Process Insight (HPBPI) , HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk Process Insight (HPSDPI).

References: None 

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP OpenView Business Process Insight (OVBPI), HP Business Process Insight (HPBPI) , HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk Process Insight (HPSDPI) versions 1.0, 1.1x, 2.0x and 2.10x on Windows running Shared Trace Service from the HP OpenView Cross Platform Component prior to v3.10.040.

BACKGROUND

The Hewlett-Packard Company thanks Cody Pierce of TippingPoint DV Labs (dvlabs.tippingpoint.com) for reporting this vulnerability to security-alert@hp.com. 

The Hewlett-Packard Company thanks an anonymous researcher working with the iDefense VCP for reporting this vulnerability to security-alert@hp.com. 

To determine if a system has an affected version, search the "HP OpenView Cross Platform Component" in the Add/Remove program list. If the version listed in the Support Information is earlier than 3.10.040, install the patch as described in the Resolution section (below).

RESOLUTION
HP has provided the following patch to resolve this vulnerability. 

OVBPI_00014 or subsequent 

The patch is available from: http://support.openview.hp.com/patches/ovbpi/02.10/win.jsp 

Download the patch which contains an install image of the HP OpenView Cross Platform Component (XPL) containing the Shared Trace Service. Execute the installer and follow the onscreen instructions. 

Note: By default the HP Business Process Insight family installer does not install the affected Shared Trace Service component. It is installed by explicitly running the XPL installer included on the HPBPI media. It may also have been installed it along with another HP OpenView software product. Please check with the support channel to see if other HP OpenView components on the system may be affected.

PRODUCT SPECIFIC INFORMATION 

HISTORY 
Version: 1 (rev.1) - 7 August 2007 Initial release 

Third Party Security Patches: Third party security patches which are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. 

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com 
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information. 
To get the security-alert PGP key, please send an e-mail message as follows:
To: security-alert@hp.com 
  Subject: get key

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On the web page: ITRC security bulletins and patch sign-up 
Under Step1: your ITRC security bulletins and patches 
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To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do 


* The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title: 

GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault


System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.


"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."

©Copyright 2007 Hewlett-Packard Development Company, L.P. 

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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