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The U.S. Department of Energy
Computer Incident Advisory Capability
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INFORMATION BULLETIN
Microsoft Windows Help and Support Center Buffer Overrun Vulnerability
[Microsoft Security Bulletin MS03-044]
October 16, 2003 00:00 GMT Number O-007
[REVISED 17 Oct 2003]
[REVISED 23 Oct 2003]
______________________________________________________________________________
PROBLEM: The Help and Support Center (HSC) is a feature in Windows that
provides help on a variety of topics. An unchecked buffer
overrun vulnerability has been found in a library file which is
used by the HSC. A malicious web page or e-mail message can be
created that will exploit this vulnerability and allow an
intruder to run arbitrary code in the context of the logged-in
user.
PLATFORM: Microsoft Windows NT Workstation 4.0, Service Pack 6a
Microsoft Windows NT Server 4.0, Service Pack 6a
Microsoft Windows NT Server 4.0, Terminal Server Edition,
Service Pack 6
Microsoft Windows 2000, Service Pack 2
Microsoft Windows 2000, Service Pack 3, Service Pack 4
Microsoft Windows XP Gold, Service Pack 1
Microsoft Windows XP 64-bit Edition
Microsoft Windows XP 64-bit Edition Version 2003
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-bit Edition
DAMAGE: A remote attacker could execute code of their choice to run in
the security context of the logged-in user. This includes
adding, deleting, or modifying data on the system.
SOLUTION: Apply appropriate patches or implement workarounds.
______________________________________________________________________________
VULNERABILITY The risk is MEDIUM. A remote attacker could run code as the
ASSESSMENT: logged in user. Note that most users run with administrator
privileges.
______________________________________________________________________________
LINKS:
CIAC BULLETIN: http://www.ciac.org/ciac/bulletins/o-007.shtml
ORIGINAL BULLETIN: http://www.microsoft.com/technet/treeview/default.asp?
url=/technet/security/bulletin/MS03-044.asp
CVE/CAN: http://www.cve.mitre.org/cgi-bin/cvename.cgi?name=
CVE-2003-0711
ADDITIONAL LINKS: CERT Advisory CA-2003-27
http://www.cert.org/advisories/CA-2003-27.html
Next Generation Security Software Limited
http://www.nextgenss.com/advisories/ms-pchealth.txt
______________________________________________________________________________
REVISION HISTORY:
10/17/03 - added links for CERT Advisory CA-2003-27 and Next Generation Security
Software Limited.
10/23/03 - updated the download link for Windows XP 64 Bit Edition Version 2003
patch in MS03-044.
[***** Start Microsoft Security Bulletin MS03-044 *****]
Microsoft Security Bulletin MS03-044
Buffer Overrun in Windows Help and Support Center Could Lead to System
Compromise (825119)
Issued: October 15, 2003
Version Number: 1.0
Summary
Who Should Read This Document: Customers using Microsoft® Windows®
Impact of Vulnerability: Remote Code Execution
Maximum Severity Rating: Critical
Recommendation: Customers should install the patch immediately
Patch Replacement: None
Caveats: None
Tested Software and Patch Download Locations:
Affected Software:
Microsoft Windows Millennium Edition
- Download the patch
Microsoft Windows NT Workstation 4.0, Service Pack 6a
- Download the patch
Microsoft Windows NT Server 4.0, Service Pack 6a
- Download the patch
Microsoft Windows NT Server 4.0, Terminal Server Edition, Service Pack 6
- Download the patch
Microsoft Windows 2000, Service Pack 2 - Download the patch
Microsoft Windows 2000, Service Pack 3, Service Pack 4
- Download the patch
Microsoft Windows XP Gold, Service Pack 1
- Download the patch
Microsoft Windows XP 64-bit Edition
- Download the patch
Microsoft Windows XP 64-bit Edition Version 2003
- Download the patch
Microsoft Windows Server 2003
- Download the patch
Microsoft Windows Server 2003 64-bit Edition
- Download the patch
Non Affected Software:
None
The software listed above has been tested to determine if the versions
are affected. Other versions are no longer supported, and may or may not
be affected.
Technical Details
Technical Description:
A security vulnerability exists in the Help and Support Center function
which ships with Windows XP and Windows Server 2003. The affected code is
also included in all other supported Windows operating systems, although
no known attack vector has been identified at this time because the HCP
protocol is not supported on those platforms. The vulnerability results
because a file associated with the HCP protocol contains an unchecked buffer.
An attacker could exploit the vulnerability by constructing a URL that,
when clicked on by the user, could execute code of the attacker’s choice
in the Local Computer security context. The URL could be hosted on a web
page, or sent directly to the user in email. In the web based scenario,
where a user then clicked on the URL hosted on a website, an attacker
could have the ability to read or launch files already present on the
local machine.
The risk of attack from the HTML email vector can be significantly reduced
if the following conditions are met:
- You have applied the patch included with Microsoft Security bulletin
MS03-040
- You are using Internet Explorer 6 or later
- You are using the Microsoft Outlook Email Security Update or Microsoft
Outlook Express 6.0 and higher, or Microsoft Outlook 2000 or higher in their
default configuration.
Mitigating factors:
The Help and Support Center function can not be started automatically in
Outlook Express or Outlook if the user is running Internet Explorer 6.0
Service Pack 1.
In the Web based attack scenario, the attacker would have to host a web
site that contained a web page used to exploit these vulnerabilities. An
attacker would have no way to force users to visit a malicious web site
outside of the HTML email vector. Instead, the attacker would need to
lure them there, typically by getting them to click on a link that would
take them to the attacker's site.
Severity Rating:
Windows Millennium Edition Low
Windows NT Server 4.0 Low
Windows NT Server 4.0, Terminal Server Edition Low
Windows 2000 Low
Windows XP Critical
Windows Server 2003 Critical
The above assessment is based on the types of systems affected by the
vulnerability, their typical deployment patterns, and the effect that
exploiting the vulnerability would have on them.
Vulnerability identifier: CAN-2003-0711
Workarounds
Microsoft has tested the following workarounds. These workarounds will not
correct the underlying vulnerability however they help block known attack
vectors. Workarounds may cause a reduction in functionality in some
cases – in such situations this is identified below.
- Deregister the HCP Protocol.
Deregistering the HCP Protocol or changing the registration will prevent an
attack from being successful. The protocol can be deregistered by deleting
the following key from the registry: HKEY_CLASSES_ROOT\HCP.
1. From the Start Menu, select Run
2. Type regedit then click OK (The registry editor program launches)
3. Expand HKEY_CLASSES_ROOT and highlight the HCP key
4. Right mouse click on the HCP key, and select Delete
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
Impact of Workaround: Deregistering the HCP protocol will break all local,
legitimate help links that use hcp://. For example links in the Control
Panel may no longer function.
- Install Outlook Email Security Update if you are using Outlook 2000 SP1
or Earlier.
The Outlook Email Security Update causes Outlook 98 and 2000 to open HTML
mail in the Restricted Sites Zone by default. Outlook Express 6.0 and
Outlook 2002 by default open HTML mail in the Restricted Sites Zone.
Customers who use any of these products would be at a reduced risk from
an e-mail borne attack that attempts to exploit this vulnerability unless
the user clicks a malicious link in the email
- If you are using Outlook 2002 or Outlook Express 6.0SP1 or higher, to
help protect yourself from the HTML email attack vector, read email in
plain text format.
Users of Microsoft Outlook 2002 and Outlook Express 6.0 who have applied
Service Pack 1 and or higher can enable a feature to view all
non-digitally-signed e-mail or non-encrypted e-mail messages in plain
text only.
Digitally signed e-mail or encrypted e-mail messages are not affected by the
setting and may be read in their original formats. Information on enabling
this setting in Outlook 2002 can be found in the following Knowledge Base
article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307594
Information on enabling this setting in Outlook Express 6.0 can be found
in the following Knowledge Base article:
http://support.microsoft.com/?kbid=291387
Impact of Workaround:
E-mail viewed in plain text format cannot contain pictures, specialized
fonts, animations, or other rich content. In addition:
The changes are applied to the preview pane and open messages.
Pictures become attachments to avoid loss.
Since the message is still in Rich Text or HTML format in the store, the
object model (custom code solutions) may behave unexpectedly because the
message is still in Rich Text or HTML format in the mail store.
Security Patch Information
Installation Platforms and Prerequisites:
For information about the specific security patch for your platform, click
the appropriate link:
Windows Server 2003 (all versions)
Windows XP (all versions)
Windows 2000 (all versions)
Windows NT 4.0 (all versions)
Windows Me (all versions)
Acknowledgments
Microsoft thanks the following for working with us to protect customers:
David Litchfield of Next Generation Security Software Ltd. for reporting
the issue in MS03-044.
Obtaining other security patches:
Patches for other security issues are available from the following
locations:
Security patches are available from the Microsoft Download Center, and
can be most easily found by doing a keyword search for "security_patch".
Patches for consumer platforms are available from the WindowsUpdate web site
Support:
Technical support is available from Microsoft Product Support Services at
1-866-PCSAFETY. There is no charge for support calls associated with
security patches.
Security Resources:
The Microsoft TechNet Security Web Site provides additional information
about security in Microsoft products.
Microsoft Software Update Services: http://www.microsoft.com/sus/
Microsoft Baseline Security Analyzer (MBSA) details:
http://www.microsoft.com/mbsa.
Please see http://support.microsoft.com/default.aspx?scid=kb;EN-US;306460
for list of security patches that have detection limitations with MBSA tool.
Windows Update Catalog:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166
Windows Update:
http://windowsupdate.microsoft.com
Office Update: http://office.microsoft.com/officeupdate/
Disclaimer:
The information provided in the Microsoft Knowledge Base is provided
"as is" without warranty of any kind. Microsoft disclaims all warranties,
either express or implied, including the warranties of merchantability and
fitness for a particular purpose. In no event shall Microsoft Corporation or
its suppliers be liable for any damages whatsoever including direct,
indirect, incidental, consequential, loss of business profits or special
damages, even if Microsoft Corporation or its suppliers have been advised
of the possibility of such damages. Some states do not allow the exclusion
or limitation of liability for consequential or incidental damages so the
foregoing limitation may not apply.
Revisions:
V1.0 (October 15, 2003): Bulletin published.
V1.1 October 22, 2003: Updated download link for Windows XP 64 bit edition
Version 2003.
[***** End Microsoft Security Bulletin MS03-044 *****]
_______________________________________________________________________________
CIAC wishes to acknowledge the contributions of Microsoft Corp. for the
information contained in this bulletin.
_______________________________________________________________________________
CIAC, the Computer Incident Advisory Capability, is the computer
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(DOE) and the emergency backup response team for the National
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