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SUBJECT: IIN Testing Using Predictor System DATE: November 7, 1988 FILE: WT88-26-03 (Revised) PROCEDURE FOR: DSOC Personnal INFORMATION FOR: I&M Field Personnel AUTHOR: Donald Aber, (414) 678-6866 This letter replaces WT88-26-03 dated February 2, 1988. Our DMS, #5ESS and Siemens central offices can provide a Centrex service that the rest of our central offices can't offer, called Integrated Information Network or IIN. This service allows the use of a new type of telephone called a Meridian Business Set (MBS). However, the MBS can only be used in a DMS type office. What's unique about the MBS is a special "line card" (LEN) in the central office associated to the MBS's Primary Directory Number (PDN). The "line card" allows 56 separate telephone numbers to be assigned to a single cable pair. Other services and features are explained in the following UPDATE letters: WT87-26-05 Integrated Information Network (IIN) Service WT87-26-05A, B, C... IIN Customer Profiles WT87-26-06 IIN Centrai Office Features - DMS 100 WT87-26-07 IIN Central Office Features - 5ESS WT88-26-01 CRSAB Repair Answer for IIN Service WT88-26-02 IIN Business Set Trouble Shooting Procedures IIN service with Meridian Business Sets are not MLT testable. Predictor is the vehicle that must be used when testing under these conditions. Attached you'll find flow charts, sign-on and sign-off procedures, testing sequences and explanations to testing IIN MBS lines. This letter will be revised as new tests and procedures are developed and added as new attachments. Please refer your questions and concerns regarding this subject to the IIN TESTING USING THE PREDICTOR SYSTEM FOR TESTING MERIDIAN BUSINESS SETS BASIC MBS TROUBLE REPORT FLOW MBA/CRSAB To assist the DSOC in analyzing the customer's trouble report, the Repair Service Attendant (RSA) should ask our customer the following questions: 1. Primary Directory Number on Key 1. 2. Location of the Business Set. a. Floor b. Room C. Desk 3. Complete description of the problem. a. Time problem occurred. b. What number(s) was the customer talking to and who called who. c. Does the problem occur all the time or at times. d. Does the problem occur while using a feature. e. Etc. 4. Handle Code - MBA. 5. Contact name and number. 6. Time received and commitment. 7. Send to OSOC. NOTE - When received, make sure that the report is not involved with a cable trouble or service order activity. SIGN-ON/OFF PROCEDURE PREDICTOR/DMS MBS are unique in that you can't test them with LMOS. MBS will test as a short or open depending on the customer's equipment that is associated with the MBS. MBS troubles must be tested using Predictor. The following is the sign-on procedure to be used to verify and test MBS lines. AT&T 6500 Sign-On - 1. Obtain session that contains Predictor (usually D) 2. Depress Command Key 3. Cursor to CH (Change Host) 4. Depress Enter Key 5. Cursor to ASYNC MODEM 6. Depress Enter Key 7. Check CAPS LOCK (will use lowercase) 8. Depress PF3 for Modem/Dial 9. Depress PFZ for Select 10. Enter Predictor number 11. Depress PF1 12. Enter login: ver (lowercase) 13. Enter Password: VER (uppercase) 14. Enter Terminal VT100 15. Response will be $ At this point, you are now signed on to Predictor. 16. Enter Query 17. Enter Switch I.D. (Wire Center's lowest NXX) 18. Response will be a ? 19. Enter login 20. Enter User Name: LOCTST 21. Enter Password: LOCTST At this point, you are now signed-on to the DMS switch. 22. Verify Directory Number (QDN) and LEN (QLEN) AT&T 6500 Sign-Off Any time you are not using Predictor to verify a DMS line, you must sign-off from the switch and also Predictor. This will free up the customer's line and also free up the ports to Predictor and the switch as there are a limited number of ports. SIGN-ON/OFF AND REQUEST PROCEDURES MAINTENANCE ADMINISTRATIVE POSITION COMMAND INTERROGATOR (MAPCI) MBS will only work in a DMS type office. Since MLT cannot be used to properly test MBS, Predictor is your only vehicle for testing. To test MBS with Predictor, you must gain access to the various "maintenance levels" In the DMS switch. The Maintenance Level Flow Chart is on Attachment 3A. There are various methods of signing on to the Maintenance Levels and they are as follows: Method 1 Method 2 Method 3 -------- -------- -------- Enter MAPCI Enter (Future) Response MAPCI: MAPCI; MTC; LNS; LTP; Enter MTC Response Response MTC: MAPCI; MTC; LNS; LTP; Enter LNS MAPCI: Response LNS: MTC: Enter LTP LNS: Response LTP: LTP: Once access is gained to the DMS switch by any of the methods listed above, you now have access to various tests located within the levels you sign-on to. There are 5 tests that must be performed on all trouble reports. These tests are addressed on Attachments 4 through 8. MAINTENANCE ADMINISTRATIVE POSITION COMMAND INTERROGATOR MAPCI Testing Levels: MTC = Maintenance LNS = Lines LTP = Line Test Position LTP MAN = Line Test Position Manual LTPLTA = Line Test Position Line Test Access Additional tests will be added as procedures are developed. MAPCI TEST SEQUENCE PROCEDURE To properly analyze and test MBS trouble reports, Attachments 4 through 8 must be followed In proper sequence. Any deviation c6uld result in improper analysis and tests and possibly an irate customer. To begin the testing sequence, you should have a printed copy of the Primary Directory Number (PDN) by using the Query Directory Number (QDN) command and a copy of the LEN information by using the Query Line Equipment Number (QLEN) command. In other words, this is a comparison between what's programmed in the switch and what's in the field. EXAMPLE OF IMPROPER RESPONSE ADDRESS 0 1 2 3 4 5 DATA FILLED 6 7 RESPONDING - = MBS w/Add-on - - - - - = Add-on not responding Attachment 4A SUSTATE MBS and Add-Ons C NOTE A - When an address (0-3) has a (.) under it, It would indicate the following: DATA FILLED Address 0 = Main Station on MBS DATA FILLED Address 1 = First Add-on module DATA FILLED Address 2 = Second Add-on module. DATA FILLED Address 3 = Third Add-on module RESPONDING Address 0 = MBS on RESPONDING Address 1 = Module Dr~DnknT"(' AAA-~~~ ~ = line and appears to be working on line and is responding nn ~ ~nd i~ r~~nondinci request, do not retype tne commano. me swi~~n a~r~~uy ~"uw~ ~ command you entered so just reenter the DN or LEN. If you make an error for the "command" entry, i.e., QND instead of QDN, you get an error message directed to the command. Attachment ~ CKTTST MBS and Internal Components MAPCI TEST SEQUENCING PROCEDURE To properly analyze and test MBS trouble reports, Attachments 4 through 8 must be followed in proper sequence. Any deviation could result in improper analysis and tests and possibly an irate customer. Attachment EA LNTST Facilities F RES CAP VAC VDC TIP 999.K 2.055UF 0 0 RING 999.K 1.O5SUF 0 0 TIP to RING 999.K 1.OO5UF 0 0 The above results could indicate an open ring side out in the field. RES CAP VAC VOC TIP qqq.K ~~flflH~ -~ -5 Attachment 7 DIAG LC Line Card Operation p MAPCI TEST SEQUENCE PROCEDURE To properly analyze and test MBS trouble reports, Attachments 4 through 8 must be followed in proper sequence. Any deviation could result in improper analysis and tests and possibly an irate customer. DIAG LC Attachment 8 DIAG Full Test MAPCI TEST SEQUENCE PROCEDURE To properly analyze and test MBS trouble reports, Attachments 4 through 8 must be followed in proper sequence. Any deviation could result In improper analysis and tests and possibly an irate customer.